Technical Support Specialist with English
Sofia, BG
NaXex Technological Development Ltd. is a leading software company focused on providing the most advanced technological solutions for the finance and trading industry. With a team of top tech talents, the company strives to build an easy yet powerful trading experience using desktops, web browsers, smartphones and tablets, while reliably processing over a billion transactions per year. Our team is growing and we have an eXcellent opportunity for you to join.
We need you as:
A Technical Support Specialist with English
Are you a technical person looking for a place to be innovative and be able to become a better specialist? If you are open-minded and want to work for a top international tech company, NaXex is the right place for you. 
Apply today to join our technical Support Team and enjoy working with eXciting people, using the latest cloud and web technologies.
 
You will have the opportunity to:
• Meet the demands of customers for solving problems when working with software;
• Provide technical support to customers via telephone, email or other electronic means, including diagnosing and resolving issues and problems in software, computer peripheral equipment, networks, databases and the Internet, providing guidance and support development, installation and maintenance of systems;
• Resolve operational problem, prepares and presents; presents reports for the performed activities;
• Maintain records of daily operations for the transmission of digital data, problems and remedial action, carried installation activities;
• Investigate and implement solutions in consultation with user manuals, technical manuals, and more.
• Ensure customers’ indulgence.
 
We are looking for:
• High school diploma or university degree in IT speciality;
• Fluent command in English language;
• Advanced knowledge of MS Office applications, Windows OS;
• Intermediate knowledge on Hardware support;
• Previous experience on a technical position would be considered as an advantage;
• Excellent attendance and strict adherence to daily schedules is required;
• Strong communication skills;
• Highly Customer oriented;
• Team-worker able to work under pressure;
• Computer literate;
• Ready to work on a specific schedule.
 
We are offering you:
• Flexible working time;
• Luxury Supplemental Medical Insurance;
• Sport card – 50% of it sponsored by the company;
• Free breakfast, fruits and beverages; 
• Happy Fridays, team buildings, company parties and;
• Massages in the office; 
• Lunch discounts;
• Loyalty program;
• Opportunity to work with a cutting edge technologies;
• Conferences and work-related certificates coverage;
• Open and friendly company culture in a modern office;
• Cool colleagues;

If it sounds like you, please send us your CV in English. 
Thanks to all for your interest, but only short-listed candidates will be contacted. All applications will be treated with strict confidentiality in according to the law.

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